Terms and Conditions
Hypnotherapy Session Terms & Conditions
In these terms and conditions terms the “Company” and/or “We” refer to The Cave Treatments and Therapies - Moonchild and the Pirate.
On booking your appointment you will be given confirmation of costs, cancellation policy, payment details etc which you should read and make sure you are happy with. Along with your payment you will be asked to give your contact details. This will then form an agreement between you and the Company for your therapy.
THERAPY
Successful sessions rely on your commitment and motivation. When you agree to partake in your therapy sessions, you, as the client are considered “co-therapist”, which means you agree to be fully involved and committed to the process, which may include self-work if necessary. This also includes attending your sessions and arriving on time.
You accept that treatment is offered on the basis of the information you supply, which you represent and warrant to be complete and truthful.
Ongoing sessions will always be discussed with you and you will have the right to express your preferences regarding your treatment plan and timeframe.
You are free to end or withdraw from therapy at any time. The cost of any sessions paid for in advance but not used will be refunded on request, subject to my cancellation policy. Refunds will reflect the actual price paid if special offers have been used.
SESSIONS
Your hypnotherapy session will last approximately 1½ to 2 hours. Please allow yourself enough time for this. If you are getting collected please make sure your lift arrives on time as the premises may need to be closed at the end of your session.
If you are running late, please let us know as soon as possible. We will do our best to make a full session available, but this often depends on appointments subsequent to your booking and so cannot be guaranteed. If your session needs to be curtailed due to your late arrival then the session fee remains payable in full.
Your session will take place at Fiona Vitel Hypnotherapy unless stated otherwise.
Skype hypnosis and home visits are also available in some circumstances. Home visits will require additional fees due to transportation costs. Please enquire for more details if you require this.
FEES
Fees are variable depending on the nature of your issue. Discounts are sometimes available for students and pensioners. Please enquire to find out if you are eligible for a discount. The fee will be agreed before your first session.
Payment methods are BACS, Cheque, and Cash.
DISCLAIMER
We will always do our best to help you achieve a successful outcome to your therapy. However, you accept that an agreement to work on an issue does not mean that a particular outcome to therapy can be guaranteed. Fees are payable for your sessions and the time and expertise of the therapist, regardless of the outcome. Results may differ from person to person.
With alcohol management sessions, This is to work alongside any medical professionals and does not replace medical advice or assistance.
STANDARDS OF BEHAVIOUR
In return by attending your session you agree to the following standards of behaviour:
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Be free from drugs and alcohol (except medication prescribed by your doctor).
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You will not harm yourself or others (including any employees of the Company) or any property belonging to the Company or others.
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Take your therapy seriously and treat the Company and the Company’s therapists with respect.
If you demonstrate violent, abusive or anti-social behaviour, the Company reserves the right to cancel the session and any future sessions and/or treatment.
PRIVACY AND CONFIDENTIALITY
Keeping and maintaining records is required for all clients and for anyone who makes an enquiry. These records are kept both in written form and electronically. Your information will be protected by reasonable security safe guards against loss and theft, unauthorised access or use. Your information will never be sold or distributed unless required by law.
The Company will respect client confidentiality at all times except if:
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You reveal you intend to harm yourself or another person.
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You reveal that a child is being abused or is in danger of abuse.
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We are compelled to reveal information by a court order.
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You reveal you are a member of a terrorist organisation – this must be reported to the police.
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You reveal you are laundering money from the sale of drugs – this must be reported to the police
QUESTIONS OR COMPLAINTS
If you have any questions or complaints about your therapy, please feel free to come and speak to us.